1100 Capital Blvd., Raleigh, NC 27603
919-839-2288voice
919-839-8973fax 800-334-8353toll free
Policies
General Policies
Hours
Our standard business hours are 9:00am to 5:00pm, Monday through
Friday. Other times are available by appointment as necessary and
agreed upon with the client.
Payments
We happily accept cash, checks (with proper identification), VISA,
MasterCard, American Express and purchase orders from organizations
with pre-established accounts. On account terms are net amount due in
ten days. Interest will be added to unpaid accounts as indicated on our
credit application. Deposits may be required in some cases.
Shipping
Shipments are made from our shop or the manufacturer by UPS ground
unless otherwise specified by the client. We will not ship by bus.
Taxes
All sales and rentals are subject to current NC State sales tax unless
the client provides us with a current certificate of resale.
Sales Policies
Quotes
All quotes shall remain firm for thirty days from the written date of quote, or for a time period as specified on the quote.
Orders
We prefer written orders, by mail or FAX. But we do enjoy orders of all
kinds. For products in our stock, we can usually ship the same day.
Feel free to contact us with any special requests.
Returns
If any client of ours is unhappy with a purchase for any reason, they
are welcome to return the product(s). A restocking fee of 25% may be
incurred. Please contact our office for written authorization to return
the products.
Rental Policies
The renter may be required to pay a security deposit on the rental
property which will be returned to the renter when the property is
returned on time and in good working condition.
The rental period is normally from the time the equipment leaves Stageworks Lighting until the time it is returned.
The renter must insure the rental equipment for full replacement value and provide a certificate showing that this insurance is in force.
The renter assumes all risk in the use and operation of the property
and shall be responsible for providing proper safety devices and
equipment to safeguard users, operators, and bystanders, in order to
comply with all Federal, State and Local laws or regulations, and
industry standards.
Accrued rental charges do not apply against any purchase price.
Spare lamps, if requested by the renter, are considered perishable
property and must be paid for if not returned in unused condition.
Burned out lamps may be returned for credit on Rental Contracts of two
weeks or less.
All freight and shipping charges are the sole responsibility of the renter.
Ther renter agrees to credit Stageworks Lighting, Ltd. for supply of Lighting Equipment in all programs and printed matter .
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